Community engagement is at the heart of the NP arrangements.
The Local Government Scotland Act 2003, which establishes the
framework for community planning, identifies the key aim of
community planning as' making sure people and communities are
genuinely engaged in the decisions made on the public services
which affect them.'
Standards for Community Engagement
Community engagement activity is underpinned by the Standards
for Community Engagement. These common standards reflect
existing good practice and are based on national development work
undertaken by Communities Scotland.
The range of good and innovative practice to actively engage
communities through the NPs has led to real improvements in the
targeting and delivery of local services across the city as
evidenced in the
Edinburgh People Survey.
NPs carry out a wide range of activities aimed at involving the
whole community including surveys on street and in mobile
facilities such as the children's library bus; roadshow programmes
including attendance at local events, gala days and community
meetings; holding of themed events, such as 'let's get together',
youth engagement events and holding of weeks
of action on local priority themes such as the environment or
Social Media Tools
Existing engagement approaches have been enhanced further with
the introduction of social media tools. During spring and
summer 2011, all six SfC neighbourhood teams set up accounts on
Twitter and/or Facebook with the aim of increasing levels of
engagement on local issues. The use of social media channels
has been recognised as beneficial in generating 'online' engagement
activity from people not previously known to be in direct contact,
together with generating 'offline' activity with a number of people
having attended NP public events publicised through Twitter.